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Facebook’s Data Deletion Request

At Tropical Sojourn Travel & Tours Sdn Bhd, we are committed to protecting the privacy of our users. To comply with Facebook’s platform policies, we have provided clear instructions on how to request the deletion of your data collected through Facebook Login or other integrations.

Steps to Request Data Deletion:

  1. Visit the Tropical Sojourn Website: Go to our website at www.tropicalsojourn.com.
  2. Log In to Your Account: Ensure you are logged in to the account associated with the data you wish to delete. If you have used Facebook Login to create an account on Tropical Sojourn, log in using the same Facebook account.
  3. Access the Account Settings: Once logged in, navigate to the “Account Settings” or “Profile Settings” section. You can typically find this in the top right corner of the page, represented by your profile picture or a dropdown menu.
  4. Find the Data Deletion Option: In the “Account Settings,” look for a section named “Privacy” or “Data Management.” Here, you will find an option labeled “Request Data Deletion” or “Delete My Data”.
  5. Submit a Data Deletion Request: Click on the “Request Data Deletion” option. You will be prompted to confirm that you want to delete your data. Please read the instructions carefully, as this action is irreversible.
  6. Confirm the Deletion: After confirming your request, our system will process the data deletion. This may take up to 14 days to complete. You will receive an email notification confirming the deletion of your data once the process is completed.

Alternative Method for Requesting Data Deletion:

If you prefer not to delete your data directly through the website, you can request data deletion by sending an email to our support team.

  1. Compose an Email: Email our Data Protection Officer at hello@tropicalsojourn.com.
  2. Subject Line: Use the subject line: “Data Deletion Request – [Your Name]”
  3. Include the Following Details:
    • Your full name
    • The email address associated with your Tropical Sojourn account
    • Your Facebook User ID (if you used Facebook Login)
    • A brief message requesting the deletion of your data
  4. Submit the Request: Send the email, and our support team will acknowledge your request within 48 hours. The data deletion process may take up to 14 days to be completed. You will receive a confirmation email once your data has been deleted.

Important Notes:

  • Once your data deletion request is processed, all your data will be permanently deleted from our servers. This includes your profile information, booking history, saved preferences, and any other data associated with your account.
  • If you have made any bookings or transactions on Tropical Sojourn, please note that deletion of data will also mean loss of access to any booked services, itineraries, or benefits associated with your account.
  • Data that has been deleted cannot be recovered. Please make sure to save any important information before requesting deletion.

Contact Us:

If you have any questions or need further assistance with data deletion, please do not hesitate to contact our customer support team at hello@tropicalsojourn.com.