Effective Date: August 9, 2024
Welcome to the website of TROPICAL SOJOURN TRAVEL & TOURS SDN BHD (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our website [insert website URL] and the services provided through it. You agree to be bound by these Terms by accessing or using our website. If you do not agree with any part of these Terms, you should not use our website or services.
1. Acceptance of Terms
By accessing our website and using our services, you agree to comply with and be bound by these Terms. These Terms apply to all visitors, users, and others who access or use our website.
2. Services
TROPICAL SOJOURN TRAVEL & TOURS SDN BHD offers travel-related services, including but not limited to tour packages, travel bookings, and other travel-related arrangements. The services provided are subject to availability and may be modified or discontinued at our discretion.
3. Booking and Payment
3.1. Booking Process
To make a booking through our website, you must provide accurate and complete information. You agree to pay all charges incurred by you or any users of your account and credit card or other payment method at the prices in effect when such charges are incurred.
3.2. Payment Terms
Payment must be made in full at the time of booking unless otherwise agreed upon. We accept payment via credit card, debit card, or other payment methods as specified on our website. All payments are subject to the terms and conditions of the payment provider.
3.3. Currency
All prices listed on our website are in Malaysian Ringgit (MYR) unless otherwise stated. You are responsible for any fees or charges that may be imposed by your financial institution or payment provider.
3.4. Cancellation and Refunds
Cancellations and refund requests are subject to our cancellation policy, which may vary depending on the specific service or product booked. Please review the cancellation terms associated with your booking for details.
4. User Responsibilities
4.1. Account Information
When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
4.2. Prohibited Conduct
You agree not to use our website or services for any unlawful purpose or in any way that could harm, disrupt, or otherwise negatively affect our website or services. Prohibited conduct includes, but is not limited to:
- Impersonating another person or entity
- Uploading or transmitting any viruses, malware, or other harmful code
- Interfering with the operation of our website or services
- Engaging in fraudulent activities
- Violating any applicable laws or regulations
4.3. Comments and User-Generated Content
If you post comments or other user-generated content on our website, you agree that you will not post content that is illegal, offensive, defamatory, or otherwise inappropriate. We reserve the right to remove any content that violates these Terms or that we deem inappropriate at our discretion.
5. Intellectual Property
5.1. Ownership
All content on our website, including but not limited to text, images, logos, graphics, and software, is the property of TROPICAL SOJOURN TRAVEL & TOURS SDN BHD or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
5.2. License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works based on our content without our express written consent.
5.3. Trademarks
All trademarks, service marks, and trade names of TROPICAL SOJOURN TRAVEL & TOURS SDN BHD used on our website are trademarks or registered trademarks of TROPICAL SOJOURN TRAVEL & TOURS SDN BHD. You may not use our trademarks without our prior written permission.
6. Limitation of Liability
6.1. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, regarding the operation of our website or the information, content, materials, or products included on our website. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
6.2. Limitation of Liability
In no event shall TROPICAL SOJOURN TRAVEL & TOURS SDN BHD, its directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. This includes, but is not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages.
7. Indemnification
You agree to indemnify, defend, and hold harmless TROPICAL SOJOURN TRAVEL & TOURS SDN BHD and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your use of our website or services, your violation of these Terms, or your violation of any law or the rights of a third party.
8. Links to Third-Party Websites
Our website may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not responsible or liable for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites.
9. Termination
We may terminate or suspend your access to our website or services at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use our website and services will immediately cease.
10. Governing Law
These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of Malaysia, without giving effect to any choice or conflict of law provision or rule.
11. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our website or services following the posting of any changes to these Terms constitutes acceptance of those changes.
12. Contact Us
If you have any questions about these Terms, please get in touch with us at:
TROPICAL SOJOURN TRAVEL & TOURS SDN BHD
SS-02-27, SKYPOD SQAURE
PERSIARAN PUCHONG SELATAN,
BANDAR PUCHONG JAYA
47100, SELANGOR
Email: hello&tropicalsojourn.com
Phone: +60136769313